Question 1

You are the desktop administrator for your company. A graphics designer named Pierre installs a new application and an updated video driver on his Windows XP Professional computer. After the installation, Pierre restarts his computer and logs on. However, when he moves Windows and dialog boxes, the display is distorted. You need to find the correct video driver for the new application. Meanwhile, you need to ensure that Pierre can run his other applications without video distortion. What should you do?

A. Use Device Manager to roll back the video driver.

B. Restart the computer with the Last Known Good configuration.

C. Run the Msconfig utility, and select the /basevideo check box.

D. Use the Add Hardware Wizard to scan for new hardware. Install any found hardware.